FAQ

FAQ

Do you ship internationally?

Yes, we offer international shipping. Available destinations and shipping options are shown during checkout.

Can I return or exchange my order?

Yes. If you’re not completely satisfied, you can return or exchange your order within the return period, provided the item is unused and in its original condition.

How can I contact customer support?

You can reach us easily via our contact form. We aim to respond to all enquiries within a few hours. Support@montciara.com

How are your bags made?

Designed with purpose and crafted by female artisans, setting our handbags apart in a traditionally male-dominated industry.

How long does delivery take?

Orders are carefully processed and delivered within 4–7 business days.

Can I return my order?

Yes. You have 30 days to return your item. Please contact us at support@montciara.com and our team will assist you within 2 hours.